Terms & Conditions | The Gannet Inn - St Ives, Cornwall

Terms & Conditions

Read our Terms & Conditions for the The Gannet Inn.

Terms & Conditions

Read our Terms & Conditions for the The Gannet Inn.

Terms & Conditions

Terms & Conditions

All reservations will be treated as provisional pending receipt of a non-refundable/non-transferable deposit of the cost of the first night's stay.

All prices shown are based on two adults sharing a double room and are subject to availability.

Children's teas are available at 5.30pm daily - very young children are allowed in the restaurant during the first hour of service.

Regrettably, pets are not allowed in the hotel.

No refunds given for dinners not taken when reservation on dinner/bed/breakfast basis.

Most major credit cards accepted. Cheque payments accepted by prior arrangement.

Rooms will be charged for unless vacated by 11.00am on the day of departure.

Rooms are usually ready for occupation from 3.00pm.

Please advise us if your arrival time is likely to be after 6.00pm.

The proprietors are not responsible for any property lost in the hotel unless it has been deposited at reception for safe keeping.

The management cannot accept liability for any loss or damage to vehicles left on the property.

Gannet Inn cannot be held responsible for failure of public services gas, electricity, water, etc.) or any disturbance beyond its control. In all cases, with the exception of personal injury or death, our liability to you for the total of all claims arising from your stay/visit with us, is limited to the cost of the booking.

Amendment to an existing booking incurs a charge of £20.00 per room per amendment.

All booking amendments must be made in writing.

No refunds are given for guests who do not stay the full duration of their holiday.

Deposits are strictly non-refundable but may be transferred to a future booking.

Disability Awareness - please advise Reception of any disabilities or special requirements.

Cancellation - a cancellation must be confirmed in writing.

For a cancellation received more than one calendar month before arrival, the deposit can be retained for use against a future booking at the Manager's discretion.

For cancellations within 4 weeks of the arrival date, the full cost of the stay is due.

We recommend that you take out your own holiday insurance cover.

The Gannet Inn reserves the right to refuse entry.

The Gannet Inn reserves the right to hire-in/provide security personnel on any occasion.

The Gannet Inn reserves the right to charge for any damage to its property, disruption to other guests or to hotel services.

All details are correct at the time of writing but may be subject to alteration without prior notice.

VAT will be charged at the prevailing rate at the time of payment and the Gannet Inn reserves the right to amend prices accordingly.

Covid-19 – Current and Advance Bookings

For existing bookings for stays during the period from 24th March, 2020 to 1st May, 2020, please call us on 01736 795651 to discuss your reservation.
You have the option to re-book or to receive a voucher, both valid for stays until 31st December, 2021, subject to availability.

For existing bookings for stays after 1st May, 2020, we are currently flexible with your holiday plans.
Subject to Government restrictions regarding Covid-19, your reservation will be honoured on the booked date. However, should you wish to postpone, please call us on 01736 795651 to discuss options.

For all new bookings made after 1st April, 2020 for stays from 1st May, 2020, should we be unable to fulfil your booking due to Government restrictions regarding Covid-19, you have the option to postpone or to receive a voucher, both valid for stays until 31st December, 2021, subject to availability, or to receive a full refund.

Note: Excludes third party bookings.